In case one of our products needs repair, as a first step please refer to the dealer you bought it from and follow his advice. Before sending a defective unit to us, or if you need information about repair conditions, please send an Email to service@zaehl.com with the following information:
Wait for our reply / our suggestion how to proceed. Thank you. You may use our Contact form for your service request.
Our download area provides supplemental information material and is constantly updated. Please contact us if you find something important is missing.
Please understand that because AM1 is a configurable product many technical details can only be stated for a given configuration.
For details refer to our request form on the AM1 page or send an Email to support@zaehl-am1.com.